Privacy Policy for Coheron Lab and StoryCanvas AppAt Coheron Lab, operating coheronlab.com and the StoryCanvas mobile application ("App"), we are committed to protecting your privacy. This Privacy Policy describes how Coheron Lab ("we," "us," or "our") collects, uses, and discloses information when you use our website coheronlab.com (the "Website") and the StoryCanvas App (collectively, the "Services").Information We CollectWe collect various types of information to provide and improve our Services to you:1. Personal Information: When you create an account, purchase a subscription, contact us, or use certain features, we may collect personally identifiable information such as your name, email address, payment information (processed by third-party payment processors), and any other information you choose to provide.2. Usage Data: We automatically collect information about how you access and use the Services. This Usage Data may include your device's Internet Protocol (IP) address, browser type, browser version, the pages of our Website or App you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. For the StoryCanvas App, this may include app usage patterns, features accessed, and session duration.3. Device Information: We may collect information about the device you use to access our Services, including the device model, operating system, unique device identifiers, and mobile network information.4. User-Generated Content: If the StoryCanvas App allows you to create or upload content, we may store this content (e.g., stories, images, drafts) on our servers to provide the service.How We Use Your InformationWe use the collected information for various purposes, including:1. To Provide and Maintain the Services: To operate, maintain, and improve our Website and App, and to provide the features and functionality you request.2. To Manage Your Account: To manage your registration as a user of the Services and to provide you with access to different functionalities available to registered users.3. To Process Transactions: To process your payments for subscriptions or other products/services. Payment information is securely handled by third-party payment processors.4. To Communicate With You: To send you service-related notifications, updates, security alerts, and promotional communications (if you have opted in).5. For Analytics and Improvement: To understand how our users interact with the Services, troubleshoot problems, perform data analysis, and improve the user experience and functionality.6. For Security: To detect, prevent, and address technical issues, fraud, or other malicious activities.7. To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.Disclosure of Your InformationWe may share your information in the following situations:1. With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., hosting, data analysis, payment processing, customer service).2. For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.3. With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.4. For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).5. With Your Consent: We may disclose your personal information for any other purpose with your consent.Data SecurityWe implement reasonable security measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.Data RetentionWe will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, typically for the duration of your account and a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements.Children's PrivacyOur Services are not intended for use by individuals under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a Child without verification of parental consent, we take steps to remove that information from our servers.Your Data Protection RightsDepending on your location, you may have the following data protection rights:1. The right to access, update, or delete the information we have on you.2. The right to rectify any inaccurate or incomplete information.3. The right to object to our processing of your personal data.4. The right to request that we restrict the processing of your personal data.5. The right to data portability.6. The right to withdraw consent at any time where Coheron Lab relied on your consent to process your personal information.To exercise any of these rights, please contact us at the email provided below.Third-Party LinksOur Services may contain links to other websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.Changes to This Privacy PolicyWe may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Contact UsIf you have any questions about this Privacy Policy, please contact us:Via email: support@coheronlab.comLast updated: October 26, 2023